Frequently Asked Questions
Everything you need to know about your daily brew.
How long does it take for my coffee to be delivered?
We roast our beans in small batches to ensure freshness. Orders are typically processed within 24 hours and delivered within 3-5 business days depending on your location.
Can I choose the grind size for my coffee beans?
Yes, we offer various grind sizes including Whole Bean, French Press, Pour Over, Aeropress, and Espresso. You can select your preferred grind on the product page before adding it to your cart.
What is your return policy for coffee products?
As coffee is a perishable food item, we do not accept returns. However, if there is an issue with your order or the packaging is damaged, please contact us within 48 hours for a replacement.
Do you offer international shipping?
Currently, we ship to select international destinations. Shipping costs and delivery timelines vary by country and are calculated at checkout.
How should I store my Blue Tokai coffee to keep it fresh?
We recommend storing your coffee in a cool, dark place inside an airtight container. Avoid refrigeration or freezing, as moisture can compromise the flavor profile of the beans.
Are your coffee beans ethically sourced?
Absolutely. We work directly with Indian farmers and estates to ensure fair trade practices and high-quality sustainable farming methods for all our specialty coffee.